Shipping policy

Shop Urly Shipping Policy

We’re so excited for your pieces to arrive and become part of your memories ♡

SHIPPING RATES

  • Flat Rate Shipping: $15 CAD across Canada
  • FREE Shipping: On all orders over $200 CAD before tax

PROCESSING TIMES

Orders are typically processed within 2–5 business days. Please allow additional processing time during launches, restocks, holidays, and promotional periods.

Once your order ships, you will receive a tracking number by email.

LOST OR DELAYED PACKAGES

Once packages have been shipped, Shop Urly is not responsible for shipping delays, lost packages, or carrier-related issues. If your package is delayed, please contact the shipping carrier directly using your tracking information.

INCORRECT SHIPPING INFORMATION

Please ensure your shipping address is entered correctly at checkout. Shop Urly is not responsible for packages sent to incorrect addresses provided by the customer.

Thank you for supporting Shop Urly ♡
Where clothing holds memories.