Shipping policy
Shop Urly Shipping Policy
We’re so excited for your pieces to arrive and become part of your memories ♡
SHIPPING RATES
- Flat Rate Shipping: $15 CAD across Canada
- FREE Shipping: On all orders over $200 CAD before tax
PROCESSING TIMES
Orders are typically processed within 2–5 business days. Please allow additional processing time during launches, restocks, holidays, and promotional periods.
Once your order ships, you will receive a tracking number by email.
LOST OR DELAYED PACKAGES
Once packages have been shipped, Shop Urly is not responsible for shipping delays, lost packages, or carrier-related issues. If your package is delayed, please contact the shipping carrier directly using your tracking information.
INCORRECT SHIPPING INFORMATION
Please ensure your shipping address is entered correctly at checkout. Shop Urly is not responsible for packages sent to incorrect addresses provided by the customer.
Thank you for supporting Shop Urly ♡
Where clothing holds memories.